Deer - Personalised Name Puzzle
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Estimated Delivery:Dec 31 - Jan 04
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Free Shipping: On all orders over £100.00 within the UK.
Deer - Personalised Name Puzzle
Customisable to display a unique name or word this bespoke piece is an ideal gift idea for Birthdays, Christenings, or Christmas. Designed with safety in mind, the puzzle is the right size for young, developing children and is has rounded edges. Our drop puzzles are manufactured from two pieces of high quality birch plywood and UV printed using the latest technology.
NOTE: This puzzle is UNSUITABLE for multiple names and is designed for single 'names' as additional names dramatically decrease the size of the letters - if you would like two names please message us as we could do it over two lines rather than one at an additional cost. Be aware that these puzzles are created using a laser cutting process that cuts the wood, therefore a "wood smell" is to be expected when opening the parcel, but it will disappear very quickly in the open air.
♥ SPECIFICATION ♥
- 8mm Birch Plywood (4mm x 2) - 350mm x 90mm (approx. name dependant) - Available in UPPER, lower or Mixed case.
♥ CE/UKCA CERTIFIED ♥
All our puzzles are CE/UKCA certified (3+) and have been through the rigorous EN71 testing as required by law, we are also proud to be the Safetoy™ initiative that empowers other businesses to test their wooden toys. Should you wish to purchase for a child under 3, please purchase a display stand so it can be kept as a décor piece.
The vast majority of our products are made or printed to-order as a result we are unable to offer refunds or exchanges on these - there are a limited number of products 'off the shelf' and to be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@rorcrafts.co.uk.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@rorcrafts.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase - this does not apply to products that are made to order.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@rorcrafts.co.uk.